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How to Add or Fix DKIM

What this is

A guide to setting up DKIM so your emails are cryptographically signed.


Why it matters

DKIM proves your emails haven’t been altered and increases trust with inbox providers.


What to do

  1. Log into your sending platform (ESP)

  2. Locate your DKIM settings

  3. Generate or copy your DKIM records

  4. Log into your domain provider

  5. Add the DKIM record as a TXT or CNAME record (depends on provider)

  6. Save changes

  7. Return to your ESP and verify


Where to find DKIM

  • Inside your sending platform settings

  • Common platforms like SendGrid, Mailgun, or Amazon SES provide this directly


Common mistakes

  • Adding DKIM to the wrong domain or subdomain

  • Not verifying after setup

  • Copying records incorrectly


Expert insight

DKIM must be enabled in both your DNS and your sending platform to work properly.


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